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Free Shipping on All Orders. Shop Now.
Free Shipping on All Orders. Shop Now.

Frequently Asked Questions

Find answers to the most common questions below. If you can't find the answer here, don't hesitate to contact us..

When will I receive my order?

We deliver within four weeks, faster than most furniture retailers.

What is your return policy?

You can return orders within 30 days of delivery for a full refund, minus return shipping costs.

How do I make a warranty claim?

If you’re not fully satisfied with the quality of your order, contact us by email at or call us at (888) 255-5002 and we’ll send a technician to fix the problem. Our warranty policy may also be viewed here.

What's included in free shipping? 

We are pleased to offer free white glove delivery on all orders, ensuring our customers receive their items without any additional shipping costs.

What can I expect from white glove delivery?

With our free white glove delivery service, our team will bring the items into your home, sparing you the hassle of moving heavy packages. We will also take care of removing all packaging materials.

If you order a bed, you can add assembly and installation for an additional fee of $89.

How can I make a custom order?

At our store, we welcome custom orders from our valued customers. All they need to do is send us an email with their specific requests, and we will promptly respond with a personalized quote. You can get started with a form here.

Whether it's matching items for products already listed on our website or creating a chair to complement a sofa style showcased on the site, we have the capabilities to fulfill these customizations. Our skilled artisans can also adjust dimensions, including length, height, and depth, to suit individual preferences.

Additionally, we offer the flexibility of changing the seating material from foam to feather, providing a truly tailored experience for our customers.